Need to Reschedule or Cancel an Appointment?

You can manage your booking yourself online up to 96 hours (4 days) before your appointment – there's no need to contact us.

Simply log in using the link at the top-right of our website, click your name/profile and select My Bookings. From here you can reschedule or cancel your appointment.

Didn't create an account when you booked?
Simply sign up using the same email address you used to make your booking and your existing appointments will be linked to your account.

If your appointment is less than 96 hours away, please see our cancellation policy before contacting us.

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Please check our FAQs or Policies & Terms & Conditions page. If you can't find the answer you're looking for, please use our contact form and we'll get back to you as soon as possible.